Privacy Policy

This Privacy Policy sets forth the reasonable security practices and procedures adopted by DGguru Learning Solutions Private Limited (“MentorKart®”) and shall apply to the use and disclosure and sharing of sensitive personal data or information (“Personal Information”) provided by the registered users/ of the Website/Web Application (“Website/Web Application”), which is owned, maintained and operated by MentorKart®. This policy is equally applicable to the visitors/users/ on the Website/Web Application.

We value the trust you have placed with us. To provide you with a convenient and safe online experience, we have implemented measures to protect the confidentiality, integrity, and security of your Personal Information, during storage and transmission through the World Wide Web. This Privacy Policy explains how we protect personal Information provided by you through the Website/Web Application and how we store and use that information, to deliver the services on the Website/Web Application.

By entering this Website/Web Application and providing personal information when subscribing and sending enquiries to us, you expressly agree to this privacy policy. By entering this Website/Web Application, you shall be treated as having given your consent to process your personal information as set out in the Privacy Policy.

This Privacy Policy is in conformity with the Industry Standards and Practice, however is subject to change at any time. It is advised that you review this Privacy Policy periodically. This Privacy Policy is also incorporated into and subject to the Terms of Use of the Website/Web Application.

Personal Information

Personal information means any information that relates to a natural person, which directly or indirectly is capable of identifying that person.

The personal information collected from you and covered within this Private Policy may include your full name, address, telephone/mobile number, email address, mobile number, Bank account number and other information as defined in Rule 3 of the Information Technology (Reasonable security practices and procedures and sensitive data or information) Rules, 2011, as may be required by us from time to time in order to provide services to you. However, you have the right to modify or update your personal Information/details with us.

Collection of Personal Information

Most features of the Website/Web Application would require registration, which may require you to provide your details such as an email address, a password, mobile number and other information.

In case, you avail the online services through, you will be required to provide Personal Information like your Name, Address, mobile, Bank Account Number and other information required as per applicable regulations [“user information”] at the time of registration/activation of such facility. The collection of these information is obligatory pursuant to regulatory requirements in order to activate and enable the online services. Such information shall be used/shared/maintained/accessed/stored with/by third party technology provider/authorised service providers in order to enable/facilitate/complete/process of online services. Any personal information collected from the user shall be encrypted for data security. The encryption protection is verified by SSL.

From time to time, the Website/Web Application may also request other personal information to provide you with additional benefits of the services as selected by you. On all such occasions, you will have the option to provide or decline to provide that personal information.

In order to benefit from the full functionality of the services, you would need to provide your Account Credentials/Information to allow the Website/Web Application, to provide an account aggregator services to access your account data from the financial institutions/banks where your accounts are maintained, to enable you to use/see consolidated view of various accounts. All such Account Credentials/Information and data collected from such accounts are stored by us on highly secured servers. The section “Your data is secure” shall describe the various security mechanism followed for securing your data.

Cookie & Privay Policy

We use cookies to track user behavior on our website. This helps us to understand how users interact with our website and to make improvements.

The types of cookies we use include session cookies and persistent cookies. Session cookies are temporary cookies that are stored on your device until you close your web browser. Persistent cookies are stored on your device for a longer period of time, even after you close your web browser.

The information we collect from cookies includes your IP address, your browser type, the pages you visit on our website, the links you click and etc. We use this information to improve your website experience.

You can control the cookies that we use on your device by changing the settings in your web browser.

Use of Personal Information

The Website/Web Application uses and discloses your Personal Information only as follows:

  • To fulfill / complete your requests for products and services offered, or subscribed or availed by you on the Website/Web Application.
  • To deliver to you any administrative notices, alerts and communications relevant to your use of the services.
  • To any Governmental Authority including but not limited to the Reserve Bank of India.
  • To Third Party Service Providers (including payment gateways) that provide services to Insurers.
  • To any regulator for identifying the registered user for complying with regulatory Act.
  • To comply with orders of the Court, any applicable law or any statutory or legal requirements or process.
  • To analyze Website/Web Application usage improve features, tailor the Website/Web Application to cater to your interest’s and improve the services offered.
  • For market research, troubleshooting problems, detecting and protecting against error, fraud, hacking or cyber-crimes.

For any of these purposes, we may use group companies / affiliates, third party vendors, agents, contractors, consultants or service providers (individually a ‘Third Party Service Provider’ and collectively, the “Third Party Service Providers”). Such Third Party Service Providers are bound by privacy restrictions which are similar to the restrictions mentioned in this Privacy Policy.

Sharing and disclosure of Personal Information

We will not disclose your Personal Information with any affiliated or unaffiliated third parties, except as stated under:-

  • To provide you the product and services.
  • To enforce the terms and conditions of the products or services.
  • For transaction processing and report generation.
  • To protect the interests of MentorKart®, its affiliates, directors, officers, employees, Representative’s and authorised agents.

MentorKart® may aggregate Personal Information, and disclose or use such data only in a non-personally identifiable manner (anonymously) for purposes of research, advertising, comparison to organizations approved by MentorKart®.

Notwithstanding anything above, portions of your data, consisting aggregate data derived from your Account Credentials/Information, may remain on servers indefinitely. Your data may also remain on our backup server. These backups are required to ensure our continued ability to provide the services and comply with regulations.

If you choose the option of deactivating your account with us from the Website/Web Application, your data will be deactivated on our servers and no one except an Authorised Person shall have access to your account. However, you always have the option of reactivating your account with An Authorised Person shall have the access to comply with orders of the Court, any applicable law or any statutory or legal requirements or for re-activating your account with your consent.

Last updated: 31st August 2020