Get Trained and Hired as Service Officer

Begin your career with Matrimony.Com

Partnering with Matrimony.Com , we offer an exceptional opportunity to start as a Service Officer (Telesales). Surpass industry standards and unlock your maximum potential through our MentorKart's expert training.

Secure Placement

40+ hours

Industry certification

Soft skills training

100% Live Classes

1 Month Training+
Full Time Job

Batch starting soon

Salary Up to ₹ 2.5 LPA + Incentives

Pay After Placement available

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How to Enroll in the Program


Complete your Enrollment Process

Register to access program details and download the brochure. Receive test link via email and WhatsApp after registration.


Qualify Test and interview prep

Clear the initial assessment test, begin a 7-day interview training, and sign the PAP Agreement with us.


Qualify Company Interview Round

Following your interview with Matrimony.Com, upon qualifying, kindly remit a registration fee of Rs. 2000.


Start your Training

Based on your performance during the training, you will be offered a full-time role to join the team.

Qualify Company Assessment Test and Join Full Time

Prepare for your joining! Upon successfully clearing the company assessment test, expect to receive the final offer letter.

Limited Seats Hurry Up!!
Book your seat now

Full Name *

Email ID *

Phone Number *

Current City *

About Matrimony.Com

Matrimony.com Ltd is the largest and the most trusted matrimony brand with employee strength of around 3500+ associates. The service offering of the brand are in matchmaking and marriage services through websites, mobile sites and mobile apps. Its flagship products are Bharat Matrimony, Community Matrimony, Jodii, Assisted services and Elite Matrimony in the matchmaking business. The marriage services vertical comprises of Wedding Bazaar. They are the pioneer and leader in the online match making business with over 4 million active members availing these services.
Matrimony.com has a pan India presence with 7+ regional offices and 100+ company owned retail outlets. Matrimony.com has recently been awarded the Superbrand award as well as the award for gender sensitivity for the Find Your Equal campaign. The goal is to build a billion dollar revenue company and a long lasting institution with a legacy for the generations to come.

Pay After Placement Fee

INR 24,000

(Financial Aid and EMI available)

First Installment

Your First EMI will be due once you are
selected for the program.

(Refundable)*

MentorKart collects the aforementioned program registration fee, while Matrimony.Com does not charge any fees.

*Amount will be refunded, if not selected

Career as Service Officer (TeleSales)

  • Service Officer (TeleSales), also known as telemarketing or inside sales, involves selling products or services over the phone or through other electronic means, such as email or video conferencing.
  • TeleSales as careers have a promising future due to companies' focus on revenue, customer acquisition, personalized approaches, data-driven strategies, and technology..

What does a Service Officer (TeleSales) do ?

  • Service Officer (TeleSales) professionals are responsible for generating leads, making cold calls, and reaching out to potential customers to promote and sell their company's offerings.

Job Description

In this program candidates will be hired and onboarded by Matrimony.Com. After getting hired candidate will be trained on the parameters and course structure provided by Matrimony.Com.

Eligibility: Graduate in any stream / Awaiting final year result or Freshers
Age: Upto 28 years

Joining date: Batch will start soon

Position: Service Officer (TeleSales)

Salary Range: Upto ₹2.5 LPA + Incentives

Location: Noida, Chennai, Bangalore, Mumbai and Hyderabad

job-description

Pay After Placement

Experience a red-carpet entry to your dream job with Pay After Placement (PAP). Our program is designed to provide you with the necessary skills that are relevant to current industry requirements. PAP is an initiative that aims to eliminate all the obstacles faced by students to achieve their career goals

Under the PAP scheme, the student need not pay the fee until the student gets their offer letter.

Details about the Program

In this program candidates will be hired and onboarded by Matrimony.Com. After getting hired candidate will be trained on the parameters and course structure provided by Matrimony.Com.

Live Class: 40+ Hours

Master classes

Soft skills sessions

Projects and case studies

Program Mentor

What you’ll learn?

Take a glance at the modules to familiarize yourself with your learning journey!

Introduction to Sales

    Concept of Sales Management, Marketing, and Sales

    Sales Management Functions and role and responsibilities of Salesperson

    Customer

    Consumer and the difference between the customer and consumer

    Introduction to customer success management

    Engagement with the customers

    Handling the customers

    Selling: Basic understanding, Challenging but

    Selling Attitude: Attitude is everything in sales/Belief cycle

    Selling techniques: ABC of selling

    Sale’s Pipeline: The bigger the pipeline, the better is your output

    Identifying the target segment

    Prospecting (Pre approach)

    Product presentation- Product knowledge

    Objection handling

    Follow-up

    Sale closing

    Learning common etiquette and practicing them through role-plays and activities.

    Listening, Politeness and Courtesy workshop

    Developing telephone etiquettes and practicing them through role-plays and activities.

    Understanding grooming standards and power dressing.

    Identifying the elements of good and bad customer service, exploring moments of truth in customer service.

    Probing, Acknowledging and Rapport Building techniques and drills.

    Developing complaint management and service recovery skills.

    Understanding customer relationship management (CRM).

    Learning about benchmark practices in CRM and practicing through role-plays.

    Developing the ability to work under pressure.

    Understanding the importance of interpersonal activities.

    Developing the ability to think creatively and out of the box.

Course Overview

Become an expert in TeleSales by learning from Industry Experts

Live & Online Classes

Interact & Learn LIVE with telesales experts.

Guest Lectures

Listening from Industry Stalwarts is always insightful. Bringing this culture in more intensive way, different industry leader is going to guide you.

Case Studies

Want to test your understanding? Try some cool Case Studies. Hell Ya!! It’s exciting and here at MentorKart it is rewarding too.

Projects

Create your proof of work with allocated projects and lure recruiter. Good projects are the testimony that you have understood the learning track very well.

Industry Experts who’ll teach you

Get the certificate

Upon successfully completing the course offered by Matrimony.com in partnership with MentorKart, individuals will be awarded a certificate of completion. This certificate, which has lifetime validity, is jointly provided by MentorKart and Matrimony.com to recognize the individual's achievement in the program.

Certificate will be awarded on course completion

FAQ

The Telesales & Service Associate of Matrimony sells paid memberships over the phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over the phone, explain the product & features and deliver value to the customers.
  • Responsible for making outbound calls and regular follow-ups on leads assigned.
  • Build a strong relationship/trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
  • Selling Membership over the phone and achieving the targeted sales numbers & value, setting quality parameters
  • Explaining the product features in detail and how to use the packages.
  • Understand the Customer requirements, and encourage them to upgrade/renew the matrimony packages.
  • Address all the issues/grievances of customers and provide the right customer experience.
  • Capture the insights from customer interactions and share them with the internal team.
  • Strictly adhere to the process requirements
Our program offers valuable insights and comprehensive training for a successful career in business growth roles. It equips individuals with the necessary knowledge and skills to excel in this field. In addition, the placement assistance provided is highly beneficial.
The assessments and projects will be assigned at the time of the program
The package offered by Matrimony.com is upto 2.5 LPA + Incentives
The program will be delivered through Online mode.
As the official business language is English hence the program will be delivered in the same.
The timings will be notified after the enrollment in the program
No, the program is full time so it needs full-time commitment.
Payment can be done in 2 ways:
  • One time full payment
  • Financial assistance available through our NBFC partners
Initial payment will be your first EMI that will be due, once you are selected for the program.
The total fee for the Program is 24,000. Your 1st EMI will be due when you get selected for the program, which is refundable.
Yes, you will be provided a certificate post-successful completion of the program. course completion certification is presented by Matrimony.com and MentorKart jointly with lifetime validity.